Speed test wifi virgin media.

Speed test wifi virgin media Virgin Media. I have already tried all the obvious steps: I have restarted the hub, to no avail. 4GHz using channels 1 or 6 or 11 is standard. Jul 3, 2024 · Virgin Media Gig1: 1130Mbps (1. Dec 19, 2023 · I’m currently running various speed check tests and I’m beginning to think that Virgin Media is throttling my broadband connection. Speed test the service to a Router mode Hub(3/4/5) + the performance of your device with the link below. Details on how to fix problems with your Virgin Media internet connection are in the sections below the Ookla Speed test widget. For maximum accuracy, connect the router using an ethernet cable rather than using the wifi. Take control using the Connect app. I’ve contacted virgin media who have done a speed test and said there’s nothing wrong on their end, although they will be monitoring it for 30 days to see if anything changes. To find your Virgin Media speed, just click the “Start” button and wait for 2-4 seconds and you can see your Internet Download and Upload speed in Mbps. Next please test your WiFi speed and let us know your results. 06. net's Download Speed Test and Upload Speed Test log connection information to allow users to research real world Internet speed test results. Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. All Rights Reserved For a full guide on how to interpret the graphs please see our full broadband quality guide. Tonight we had someone call to my mums, dressed in a suit with lanyard visible but ID turned round. Virgin Media Gig1 Fibre Broadband (avg 1,130Mbps) vs UK average speed 8-10pm (67. I went with a unify WiFi 6AP and I easily get 500-800 mbps around the house. This test is more relevant to assess real Internet connection quality than ISP sponsored test since those typically test against a server within the ISP and do not test real Internet speed. This is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Dec 12, 2024 · Wifi is often the most unpredictable bit of your internet connectivity, so it can mess up the results of a broadband speed test. How does our Broadband Quality Monitoring work? We have partnered with Firebrick who manufacture the FB6000 device, which produces a device which is designed for high scale testing of latency and packet loss, which is connected to the same high speed uncongested network as our speed test. 13Gbps) avg. Just moved from Sky Q to Virgin Media TV/broadband and I’ve been given 2 stream boxes which I didn’t know meant no pause of live tv or recording ! It was not clear during online process that ‘stream’ meant no recording. Nov 15, 2024 · I recently upgraded to an M500 package from M250 and using Ookla speed tests have seen no improvement. If it finds a potential signal-less spot, it’ll test your broadband speed to the WiFi Hub to make sure there isn’t a problem with your network. Just installed my hub 3, 2 days ago. Powered by SamKnows, it’s a super-intelligent WiFi home scan that checks both the WiFi speed you’re getting to your device and the line speed you’re getting to Get more information on the advertised Virgin Media broadband speeds here. Find out your download and upload speeds in seconds with our broadband speed test. Avoid the boosters – Don’t connect to any Wi-Fi boosters. Also, you can see whether your ISP is giving you all the data transfer capacity that you’re paying for. Sep 5, 2022 · Virgin Media O2 is guaranteeing customers minimum download speeds of 20Mbps in every room of their home or £100 credit back. Nov 15, 2024 · I think it's Virgin at fault. Re-adding Deco back into it and missing out the CCTV (so Modem to Deco to PC, while Deco acting as router for wireless devices) took me to 253Mbps. Up until recently I usually get around 360 or more Mbps, using the Virgin Media speed test on my phone using WiFi, or an app on my TV, also using WiFi. z o. A speed increase from VM to the Hub 3 would not be expected to produce any download improvement as prior to the upgrade some other (still present) issue is the limiting factor. We know most of our customers prefer to use WiFi, so we’ve designed our Hub 4 with mighty WiFi technology – including Wave 2 802. He asked who the Wi-Fi provider was and said that Virgin was one of the company’s that had employed his company to check if people were on the new or old WiFi cables. With Sky internet perhaps your connection speed was 40 or at most 80 Mb/s, in this situation your Wi-Fi device could draw data from the Sky Router much faster than it could be provided. You can do numerous tests in this tool. Click 'Start Test' to run a broadband speed test and see if you are receiving the speeds advertised by your Internet Service Provider. Dec 18, 2024 · In this case, Brsk has a better broadband speed range than Virgin Media, ranking seventh nationally, compared to Virgin Media coming in at 22nd place. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Other Internet Speed Test's Media Telekom Sp. Hub 3, Hub 2, Hub 2ac and Hub 1 - Test broadband speed First call 0800 561 0061 - use the automated service to see if there is a service issue in your street. Compare our best 250Mb broadband deals and packages in 2022. 2022 to 22. What should I do if my internet is slow? Test your internet speed. The results can be seen in the speed we’re delivering as shown by the independent speed test carried out by Ookla. Apr 7, 2025 · Luckily, Virgin Media has recently released new advice which can not only make Another way to show the strength of your Wi-Fi is to perform a speed test via a wired Ethernet connection to your Jul 26, 2024 · Hi, I currently have 1gb fibre and until around a month ago I saw no issues with speed. 83% of Virgin Media's internet speed test results were higher than 50 Mbps, compared to 55% of BT's. Superfast broadband from Virgin can hit in excess of 300Mbps if you are in a coverage area. TestMy. Mar 2, 2025 · Long time Virgin Media customer. Last night I noticed my speed is being reported at around 250 to 270Mbps on a speed test app on my TV. chat with virgin support said my area doesn’t have ‘full TV rollout’ and that stream boxes was all that’s As per most of the comments here, test the speed on a device connected to the router using a cat5e or cat6 ethernet cable. Virgin media broadband speed test measures accurate download, upload, ping & jitter speeds. I have recently joined Virgin Media and have the 1GB broadband service (1000x50). Slow broadband. What broadband speed does Virgin Media offer in my area? We offer the UK’s fastest widely available broadband, with average download speeds of up to 516Mbps and we’ve launched Gig1 Fibre Broadband with download speeds averaging 1,104Mbps! Virgin Media internet Speed test. speed; Virgin Media Gig2: 2000Mbps Eero 7 review: it’s no speed demon, but Eero’s latest is an affordable Wi-Fi 7 mesh system for larger homes. Hi. Virgin Media Internet Speed Test checks how fast is your internet speed. As I said, I was getting 3-4 times the speed I get with Virgin through my old BT router, so it's not the Powerline that's the problem. Best in Test Both Gig1 and Gig2 customers can also enjoy Virgin Media’s market-leading WiFi guarantee, WiFi Max, at no extra cost, offering a minimum download speed of 30Mbps in in every room or £100 one-off credit back. I am expecting a 1 GB download speed. If you are experiencing difficulties, please read our troubleshooting section below. Virgin Media Ireland provides answers to all your slow speeds questions here. If you hit those affected hubs alone the way to your destination, the download speed will be VERY bad. Mar 18, 2025 · Here are some simple and effective ways to boost your Wi-Fi or cell signal: 1. Here are simple steps to fix issues that are causing slow internet speeds. Signals weaken as you move farther away from the source. £8 a month add-on or at no extra cost for Ultimate Oomph, Gig1, Gig2 and Volt customers. My usual set up was Hub 5 connected in modem mode to ASUS router. If the broadband speed is much slower than normal, there may be an issue with your broadband router, your broadband or phone line, or the internet service provider’s network. Only over a short period, probably 24 hours, to check for dropouts. Once you know it’s your broadband that's the problem, contact your provider to see if there’s anything they can do to improve your connection. If you're not getting the results you expected, we'll help you troubleshoot any issues with your Wifi so you can really get the most from your broadband. o. The speed any WiFi device draws data at is limited by its data needs and technical abilities. Keep your Hub in Router Mode - Do not put the Hub into Modem Mode, as this disables the Wi-Fi and your Pods are connecting to your Hub via Wi-Fi. Hello. Test your broadband speed. The speed any Wi-Fi device draws data from the Hub is limited by its data needs and technical abilities. When I turn the WiFi pod on the speed drops to next to nothing. . In some areas, Virgin Media has doubled broadband speeds to an eye-watering 2,000Mbps. 👉 View the latest deals 🔥 on Virgin Media Broadband: https://broadbandsavvy. Volt benefits include (1) A Virgin Media broadband speed boost to the next available level (up to 1Gpbs) (if your residential address doesn’t take or already have the fastest Virgin Media speeds available in your area at the point you place an eligible order or another eligible resident applies for Volt benefits; (2) Our WiFi guarantee with The speed is slow regardless of where I am in my flat. The speedtest requires functionality cookies. Broadband speed test checker that gives a more accurate indication of the speed delivered by your broadband provider. Mar 6, 2025 · 1. 2022). This speed is enough to handle most online activities, even if multiple people are using the internet at the same time. Get bigger benefits on our broadband deals with Volt. If your Wi-Fi is weak in certain rooms, try using the internet closer to the router. Unable to do this without connecting directly with a cable. It is a Virgin Media specific issue, as my internet speed is fine when I connect to any other wifi. Signal strength is measured in decibels (dBm) for cell signals and Wi-Fi signals, and the closer the number is to zero (even though it’s negative), the stronger the signal. I have ran a speed test direct from Modem to PC (bypassing switch/deco etc). The tech guy did a test on HIS equipment and said I was getting over 800Mbps in the room where my router was and over 600Mbps in the next room, fantastic I thought. Virgin Media speed test measures your internet downloading & uploading speeds in seconds. To ensure that no other traffic is using the connection whilst the test is run disconnect any devices usually connected to the router and turn off WiFi. Dec 18, 2024 · The average internet speed for Virgin Media Broadband is 226 Mbps and their median download speed is 180 Mbps. The pods only work under certain conditions. Check which Hub you’ve got and then pick the test you need. To check the availability and speed of wireless broadband in your area, use our broadband postcode checker, or check directly with your internet service provider. If your internet speed is too low, the data between your device and the game server takes longer to travel, leading to lag. com/deals/virgin/View the latest deals 🔥 on EE Broadband: https://broadbandsav Dec 18, 2024 · In this case, Virgin Media has a better broadband speed range than Zen Internet, ranking 22nd nationally, compared to Zen Internet coming in at 43rd place. 7Mbps), based on Ofcom UK Home Broadband Performance Interactive report, measurement period March 2022. 4Ghz band, rather than 5Ghz. Jan 5, 2025 · So, I used my IP tester to ensure all cables pins 1 - 8 all intact, replaced an 8 way 1gb switch (because I have spare brand new ones) and tested throughput throughout my setup running various lan speed tests packet loss etc internal LAN is spot on, for more info, speed has never been an issue, I can comfortably use less than 100mbs throughout The actual throughput speeds on the Powerline system is between 300Mbs and 800Mbs as measured by the app and independently. After issues started, I have tried resetting/rebooting both routers with no lack. 4GHz Channel to 13. If there’s a few of you at home using the internet at the internet at the same time, at broadband speed of at least 100-150 Mbps is a good target to aim for. This will tell you if the problem’s with the line, or your hardware setup. 85% of Brsk's internet speed test results were higher than 50 Mbps, compared to 83% of Virgin Media's. Check your WiFi settings (2. Turn your Hub Mar 19, 2025 · First, run a speed test. Firstly, if you’re on Wi-Fi, test your speed, then switch to a wired connection and test again. You’ll find support for everything, from setting up the Hub to fixing internet issues – and the latest broadband deals . It lets you run a super-intelligent WiFi home scan to smooth out any snags, speed up your connection Nov 18, 2024 · Hi I am new to this, I had Virgin Media Gig1 installed on 13/11/24. Also picked up a different router and put the virgin hub into modem only mode. This impacts our smart home devices, mobile devices as well as one of our home office set-ups. Run a speed test First, run a speed test to find out the download, upload speeds and ping of your current connection. 12. I know that the actual speed is influenced by the many things mentioned in the reply and on the time of the day. ACCURATE Check your speed with our independent, proprietary algorithm to ensure accurate results. Oct 23, 2024 · we disabled B & G on the 2. Virgin Media is a large internet provider in The United Kingdom, and we have seen broadband speeds as high as 4,220 Mbps from Virgin Media's coverage area, and most of their users see real-world internet speeds in the range of 133 to 357 Mbps. Since installation, we have noticed patchy internet; random short cut outs, and generally slow speeds on and off. To help spread strong Wi-Fi all over your place, consider adding extenders or mesh systems, especially in spots where the signal feels weak. Feb 2, 2025 · The Full test results from this link are what we are interested in because only this test shows the speed to the Hub without problems of the end user's 2. Even using the same speed test site when measuring the connection you will find the results vary. Move Closer to the Source. 99. Where a provider has not given an “average speed or absolute” speed, the maximum possible speed for the advertised plan is usually shown as “Up to”. It will do a speed test to your router itself which will show you if it's a Wifi issue or an issue with Virgin's network itself (I'll wager it's an issue with Virgin's network itself, they like to claim "Wifi" so they can sell you extenders and blame your device rather than admitting they're oversubscribing their service). Dec 25, 2024 · I have 1Gig broadband installed at home with a Hub 5 and generally get great speeds. We've been unable to connect some Wifi devices which only use 2. Previously we could get internet in all rooms in our flat, but since swapping to Virgin Media the internet is intermittent in all rooms except the lounge (where the router is kept). Ditch the virgin media pods and invest in a decent access point. There’s nothing wrong with the Hub3 - I’ve got it set up to run a mesh network. However, my PC, connected with a fairly long ethernet cable from the living room router to my bedroom PC, is receiving only around 320mbps DL and Aug 7, 2024 · For those using Virgin Media with gigabit internet speeds, think about getting a Wi-Fi 6 router to really get the most out of those fast speeds. The wifi isn't split into bands currently. I pa Dec 18, 2024 · In this case, Virgin Media has a better broadband speed range than BT, ranking 22nd nationally, compared to BT coming in at 58th place. The Virgin Media Connect App is the control unit for your WiFi. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112 Jun 11, 2024 · Someone called my landlines saying they are from virginmedia (called from 07*****) and they said they can see there are a "lot of faults" on the line. What about ping, latency, upload and other things? When you click the “Show more info” button, you can see your upload speed and connection latency (ping). Speed Test If you’ve ran a speed test (powered by SamKnows RealSpeed) and found areas in your home no WiFi or weak signal, our WiFi guarantee with WiFi Max might be for you. Explanation of Virgin media router/wifi Virgin Media Ireland connection speed test, average speed, max speed & test results. So while the actual speed of your service may vary, for new and existing customers who changed their broadband services on or after 28th February 2019, we now provide a minimum download speed guarantee to your Virgin Media Hub. We would like to show you a description here but the site won’t allow us. This tool can average connection speed for any Aug 25, 2024 · Hi All. Scan your home using the free Virgin Media Connect app and, if it finds signal blackspots, you can now order an Intelligent WiFi Pod via the app. Reduce the streaming video quality. Before i start it. The home scan feature will guide you from room to room to carry out WiFi speed tests. Get average download speeds of 264Mbps with our M250 fibre broadband. net – this is the only approved speed test site for the Virgin Media network. This internet speed check includes your download speed test results, upload speed, jitter and latency times, giving you an accurate overall picture of how fast your connection was to your device during the test. Virgin Media broadband speed test. 4GHz only Samsung mobile, re-test with Blue Tooth disabled on the mobile. If I am downloading something to my Steam Deck wirelessly, phone wirelessly or my desktop which is hardwired I seem to average around 50-150mb/s, however as soon as I run a speed test on Google WiFi via the Google Home App all of my download speeds jump up to 600-1gb depending on wired or wireless. How to Increase your Virgin Media Internet Speed? First, check your Virgin Media Speed Test • Connected with many devices at the same time and doing multiple tasks at the same, may impact the internet speed, such as Streaming 4k Ultra high definition video, Large Files Download, gaming, etc. So when on M250 the download speed was around the 123Mb/s mark. Our tool also tells you your speed factors that can impact your online experience, like bandwidth, latency and jitter by mimicking your online activities and testing how long it takes. Mar 21, 2025 · Virgin Media M250: 264Mbps download, 25Mbps upload; Virgin Media M350: 362Mbps download, 36Mbps upload; Virgin Media M500: 516Mbps download, 36Mbps upload; Virgin Media Gig1: 1130Mbps (1. 4 GHz band, we don't have any pre 2009 Wi-Fi kit in service. com to be a very simple and fast speed test. You can use the Virgin Media Connect app to run a super-intelligent WiFi home scan. Enter your account details to check your broadband, TV or landline service status – and see if there are any issues in your area or faults with your services. I received 385Mbps download and 37Mbps upload. This will test your latency, upload and download speed, and jitter by mimicking your online activities and testing how long it takes. Offering broadband download speeds 22 times faster than the national average, Virgin Media’s connectivity means that everyone in the household can work, game and stream at the same time. I keep getting intermittent internet connection for the last 2 weeks. Hi, I am also having a similar problem to this. Mar 6, 2025 · The best way to find out if your upload speed is enough is to run an internet speed test and compare it to the needs of your daily activities. Contact technical support. We like it fast. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Jan 20, 2024 · You need to realise WiFi and broadband are not the same thing , some devices like a desktop PC or a smart TV may be able to connect to your router by an Ethernet cable or WiFi , something like an IPad is only going to be WiFi , your provider only guarantees the speed to the router , because WiFi can be affected by the environment it’s working Aug 2, 2024 · Hi John, Thanks for the reply, much appreciated. Unfortunately I’ve gone through every single one of those options and still no improvement. “The Virgin Media Hub is rather special and receiving this recognition by Ookla is hugely rewarding. He asked to borrow my mobile phone so he could Google the wifi speed. Virgin Media have their own fibre optic network and provide the fastest fibre broadband connections of any readily available provider in the UK. You just go to the speed test web page and click to begin the test. The speed at the Hub should reflect your subscription. When I run the SamKnows speed test (on WiFi or Ethernet) I receive around 1154Mbps Download to the Virgin Media Hub 4; but only around 500Mbps to the device. Dec 14, 2024 · You don't have to change anything when it comes to wireless as external changes can affect wireless speeds. trying to isolate whether internet issues are Virgin or the switch or the WAP. What is a broadband speed test? A broadband speed test is simply a way of measuring the speed you’re getting on your fibre internet connection. Run multiple tests – Collect the speed test results at different times of the day, including peak times. Back off – If you’re using your home Wi-Fi connection, stay close to your router. “Speed (absolute)” shows the speed available to customers for the advertised plan. It will then go on to do an Internet speed test. Download speed is most relevant for people who are consuming content on the Internet, and we want FAST. Wanted to seek advice on my internet connection. a combined score across both mobile network and WiFi experience. I have the Volt M500 broadband, decent up/download speeds, relatively new router and mesh pods around the house which all work fine. Presently you can begin test your Internet speed just by tapping on GO button. How odd that the Realspeed figures are so low, but are almost identical. Use our free broadband speed test tool to check your WiFi internet connection. This is especially common if multiple people are using the same internet for activities like streaming videos or downloading large files. 5. 4GHz WiFi and 4x4 MIMO on 5GHz WiFi – so you can share out your connection speed across multiple devices at the same time. The question is why Samknows shows a ridiculously low download speed for the router and a much higher download speed for the Dec 18, 2024 · In this case, Virgin Media has a better broadband speed range than BT, ranking 22nd nationally, compared to BT coming in at 58th place. How to test my download and upload speeds? Running a Virgin Media broadband speed test is easy. Test your broadband connection speed. Discover our best broadband deals in the UK, featuring superfast WiFi and 99. We're in exact same position as chris_jamo notes in original post above. Hi Palm771 . With a 100 Mbps connection, you can stream videos in 4K quality, play online games without lag, and download large files Apr 9, 2024 · From what i can see so far, I believe some hubs along the way from Virgin Media to some destination is having network issue. Oct 26, 2024 · It's best if you run that test using a wired computer/laptop if possible. All hard wired as well. Previously had TV360, TV360 Mini and Hub 4 which was very reliable and consistent speed wise. 4GHz Wi-Fi connected laptop or mobile. They got me to do a speed test (which showed my speed is fine) and then wanted me to download an app called anydesk so they can "fix" the problem. Get a speed boost, on us, with all Volt Fibre Broadband deals (up to 1Gbps). If you’re the only one that uses the internet at home and only use it for basic things like browsing websites, checking emails, or social media, a speed of around 25-50 Mbps will usually be enough. Your device may be connected to the 2. , The home scan feature will guide you from room to room to carry out WiFi speed tests. I have a pretty big house so I have one on the top floor and one on the ground floor. You can check this in the 'Connect Devices' section of the HUB settings. 91% average network uptime (based on measurements from customers’ Hubs across the Virgin Media network, July 2024–December 2024). net as we’ve worked with the site to offer reliable tests to our customers. Put your internet speed to the test - Get fast, reliable internet from Xtream. So I'm on the Virgin 1Gig fibre with their new router, and speed testing confirmed around 700mbps DL and ~90mbps UL on WiFi by using ookla speed test on my phone, and the Virgin engineer got similar. 4Ghz etc) One possible cause is that your device is connecting with a slower version of WiFi. Oct 16, 2021 · The WiFi Speed Test app will do a local speed test which just bounces data back from the router and your phone. There are many speed test sites available, however we recommend using speedtest. Likewise, if you May 23, 2024 · Once the test begins click on: Run full test to see all the stats. Simply press 'GO' and Speed. One of the easiest ways to improve your signal is to move closer to the Wi-Fi router or cell tower. Go to www. This has only happened recently though. Jul 17, 2024 · There are lots of reasons to download our free Virgin Media Connect app (you can read about all of them here), but for us, the app’s broadband speed test comes top of the list. When I check my status on Virgin it tells me they can't connect to my broadband or TV box to check. RealSpeed combines a traditional browser-based speed test with a new kind of speed test embedded within compatible routers. Bear in mind that “Speed (average)” shows the speed available to at least 50% of customers. Apr 24, 2025 · From setting up your first Pod to getting help with an issue, you’ll find everything you need to know in our WiFi pods guide. If We use advanced DOCSIS 3 cable technology, meaning we can deliver the fastest speeds in Ireland directly to people’s homes. Do you want to research connection speed for Virgin Media? TestMy. If you've noticed a dip in the speed you're seeing from your Wi-Fi router, Virgin Media has published some "clever little hacks" designed to restore your broadband to its former glory. Search Search. Ive just had broadband installed 1 gig with hub 5. We currently have a VM Hub 5 and a couple of VM's wifi mesh units (the hexagonal things that plug into a mains socket). Apr 22, 2025 · On a Mac, hold down the Option key and click the Wi-Fi icon in the menu bar. Getting great speeds, but everytime i run a speed test on the Ookla speedtest app. M350 is a fantastic broadband speed! At Virgin Media, our average download speeds with the M350 package are a huge 362Mbps, and our average upload speeds are 36Mbps. May 22, 2024 · That's over 16x faster than the average download speed in the UK. Speed tests are performed online from right within your browser and take less than a minute to complete. It’s our new-and-improved two-step speed test powered by SamKnows. Both my TV and WiFi are working fine but I wanted to check if I am getting the broadband speed that I am paying for. 8Mbps??? Jul 6, 2024 · Wasn't aware of this. This will tell you what is causing the slowdown issue and whether the slowness is caused by the Virgin Media M500 router or some other technical factor. That should be more than enough to stream, download, and attend video calls all at once without slowing things down. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M50 broadband or faster. Use Speedtest on all your devices with our free desktop and mobile apps. speedtest. Simply click on the “Go” button on the Ookla Speed Checker to see the internet speed of your Virgin Media broadband connection. VM only guarantee wifi speeds of at least 30Mbps in every room. Almost as if the Hub was busy when that test occurred. On 2. You can test the performance of your broadband connection between your device and the Internet by using a speed test site. Dec 17, 2024 · Once the test begins click on: Run full test to include: Latency, Jitter, Packet loss & Upload speed The speed at the Hub should reflect your subscription. Speeds seem to be up and down like a yoyo on phones and one minute it's 100mbps on the firestick, next it's only 5mbps. How to order Virgin Media WiFi pods. Even when plugging my laptop directly into the hub three, I still only get about 250 MB . Mar 18, 2025 · A fast broadband speed is generally considered to be anything above 100 Mbps (megabits per second). A drop-down menu will show the signal strength (RSSI) in dBm. 91% network reliability. Or choose our fastest fibre broadband, Gig1 - averages a download speed of 1,130Mbps and upload speed of 104Mbps. 11ac, and 3x3 MIMO on 2. We understand that having internet problems can be really frustrating, that’s why we’ve provided you with some broadband help and support so you can get all the information you need. net's speed test database stores information on millions of Internet connections. Test My Internet and compare. Excludes Essential broadband customers. The question is not why we are not getting the maximum promised speed. Aug 6, 2024 · Frequently Asked Questions about Problems with Virgin Media Internet How do I reset my Virgin Media router? Push and keep holding the reset button at the back of your Hub for 10 seconds, then let it go. If you experience slow uploads, lag in video calls, or buffering while streaming, you might need to upgrade your broadband package. To make sure you're getting the most from your broadband connection, first try our speedtest tool. To Test your Virgin Media Internet speed just click on the GO button, in 2-3 seconds you can find your Internet speed. Avoid running equipment that can cause interference, such as microwaves or baby monitors. No, VM don't have a stabilisation period for the speed to settle down. The amount of things that can impact a WiFi signal in a building is insane, any interference from other WiFi devices nearby or solid objects (walls, concrete floors, etc. The test provides a set of results that can be compared against the headline speed you have bought from Virgin Media Business. ) or even other electrical devices can severely impact the connection speed. But 2. Speeds up to 1 GIG. The same functionality is available for mobiles as the free "SamKnows Realspeed" app Our fastest fibre. All Rights Reserved Jul 8, 2024 · We encountered a similar situation when our VM Hub unexpectedly changed to 2. Check response time, download and upload speeds. Compare speed stats in your area to make sure you're getting the best deal. 4GHz is set to channel 10 and 5GHz is set to channel 100. 4Ghz Wifi to the network. If you’ve ran a speed test (powered by SamKnows RealSpeed) and found areas in your home no WiFi or weak signal, our WiFi guarantee with WiFi Max might be for you. Mar 19, 2025 · If your broadband contract started after March 2019 and you're with one of the providers that has signed Ofcom’s voluntary broadband speed code of practice (BT, EE, Now Broadband, Plusnet, Sky, TalkTalk, Utility Warehouse, Virgin Media and Zen Internet), your provider must give you a minimum guaranteed speed when you take out a new contract. 64% of Zen Internet's internet speed test results were higher than 50 Mbps, compared to 83% of Virgin Media's. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. Virgin Media speed test checks your internet quality. I have VM Broadband, with a speed of 350Mbps which was boosted from 250Mbps with Volt. When on business zoom calls (I work from home) I get the pop-up message "your internet signal is unstable". Virgin speed test tool is free and supports all devices. Works with all UK providers including BT, Sky, Virgin and more. This is 50% of the advertised internet speed for your broadband service on the date you placed your order. Everything is running fine, but on testing the phones and laptop speed tests, the phones run at 367bpm but the laptop struggles to get to 22bpm, they all were tested right next to the hub Ive even got a dongle on the laptop (which im now thinking was a waste of Our broadband postcode checker lets you know the top Virgin Media speed you can get. Results based on tests in last 6 months (from 22. 13Gbps The broadband speed you need depends on how you use the internet and how many people or devices are connected at the same time. How much Mbps required per device for common internet usage?. Once you've downloaded the app and signed in, just click the Status button at the bottom of the app and for an overview and helpful hints and tips. There was some downtime in our area which required an engineer to sort the issue, and ever since then I have been unable to hit 1gb speeds on a speed test. The router shows the iPhone is connected, Instagram and some other apps work fine, but web pages don’t load or take an eternity, mail doesn’t refresh and other apps such as iRobot for my robot vacuum fail to load. It used to run fine with 60MBPS via the Pod but now it can be as low as 0. If you are seeing 20 Mb/s on a 2. I have 2 pc,s on ethernet direct to hub, a receiver direct to hub, a laptop and 2 phones on wifi. Did a speed test on my android 28Mbps????? Did a test on my pc which is ethernet 94. Step 2: Go to our speed test website – this is the only approved speed test site for the Virgin Media network. Apr 24, 2025 · If you’re curious about your speed, use our helpful broadband speed test to check your internet speed and see if it’s fast enough for what you need it for. If you are interested in measuring the best available speed then you should consider the following things that affect the speed: Wireless or Fixed connection; Other devices using the internet; Apps being used on the device Just upgrade to 500 speed from 350 but when I do a speed test I am getting roughly the same on WiFi (280/290) as before. I googled it. Our speedtest works on the vast majority of web browsers and devices, including computers, tablets, phones and games consoles. Sudden poor 1GB Volt Broadband speeds Hi all I have had the 1GB "Volt" package for a long while now, and usually speed tests show outstanding results (minimum 1GB download and 100MB upload, pretty much all of the time). My tests are run on VM’s side of the connection - so it’s not me that is the problem. Hi Forum Team . To test the speed of your service please follow the steps on this page. For other speed tiers, Virgin Media’s WiFi guarantee can be added for £8 extra per month. If you’re a Virgin Media customer, you can check how fast your current broadband connection is using our broadband speed test. However, every time I run a speed test using the Ookla Speedtest app, before the test begins, I see a yellow circle with a message indicating that my internet connection may be unstable. Here are our broadband speeds explained. With the VM 1Gb/s service your Wi-Fi device is drawing data at 200 - 300 Mb/s from the VM Hub, the Wi-Fi device has become the limiting factor. How to test Virgin Media Internet speed? Testing Virgin Media Internet speed just requires a couple of moments, and it can help you to address network issues. is will test download, upload, ping, and jitter speed. Look at the Hub 5 Downstream and Upstream tabs, the Power Levels shown reveal if the line is in spec or if some kind of attenuator or signal boost is required. If the latency is lower than 50 ms, you’re good to go! The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Mar 18, 2025 · If you're curious the jitter speed on your device, you can measure your broadband jitter using our helpful broadband speed test. If your WiFi is slow, then this is the issue. If you happen not hitting those affected hubs alone the way, you will be fine. The New My Virgin Media App Service Status info is available in the new My Virgin Media app, which is available from the Apple iTunes store (iOS 9 and above) and Google Play store (Android 5 and above). Feb 17, 2025 · We had new kit installed Mid January - TV360, 2 Stream Boxes and Hub 5. To get over this and allow easier future migration to another ISP I would like to install my own mesh Wifi system. This issue has persisted for months. Wait around 5 minutes for the Hub to turn back on completely. Can you please PM to help place order for our 1st wifi pod too. Our speed checker includes a wifi speed test that measures your wifi speed to identify any bottlenecks. bear bujcin qgt hnbybsf uqwxf dshhw mgll cbgq wdiok xnuugsc